Request Waste Services

Do you need someone to take care of your trash removal? The City service will take care of all your trash, recycle and yard waste needs.

Online

Gather your information

Here's what you'll need to get started:

  • The address you want the service for
  • Your move in date (or the date you want to start service)
  • Your previous City address with refuse service (if any)
  • Check if there are any recycling or refuse carts at your new address (optional)

Decide which services you want

Recycling - A free service with two cart sizes to choose from. The more you recycle the less you pay service.

Trash - A pay per collection service. We offer three different cart sizes (option below). You only pay when you use the cart. Keep in mind a smaller cart will work if you recycle often. You'll also want to keep a positive account balance - we don't service accounts with a balance below $0.

  • 32 gallon cart - great for a single person. $3.05 per use
  • 64 gallon cart - ideal for a small to medium size family. $5.10 per use
  • 96 gallon cart - works for a large family that may not recycle $7.15 per use

Yard Waste - A pay per collection service with one cart size. This is a seasonal program that runs April through December

Request your service online

Keep in mind this is a pay ahead service. You'll need to prepay to start trash and/or yard waste service to have a cart delivered. We'll contact you after we set up your service to arrange payment.

Click here to complete the Request Waste Services form

We'll review your request

We'll set up the new account and follow up with you on the account information within 5 business days. We may contact you if our records show a cart already at the address you would like service.

Starting service

  • If you need a cart - Our normal delivery schedule is the service day after you make a deposit to the account. Once you have the cart and a positive balance in the account you are ready to use our service.
  • If you have a cart - You may start using the service on the next service day

Printed Form

Gather your information

Here's what you'll need to get started:

  • The address you want the service for
  • Your move in date (or the date you want to start service)
  • Your previous City address with refuse service (if any)
  • Check if there are any recycling or refuse carts at your new address (optional)

Decide which services you want

Recycling - A free service with two cart sizes to choose from. The more you recycle the less you pay service.

Trash - A pay per collection service. We offer three different cart sizes (option below). You only pay when you use the cart. Keep in mind a smaller cart will work if you recycle often. You'll also want to keep a positive account balance - we don't service accounts with a balance below $0.

  • 32 gallon cart - great for a single person. $3.05 per use
  • 64 gallon cart - ideal for a small to medium size family. $5.10 per use
  • 96 gallon cart - works for a large family that may not recycle $7.15 per use

Yard Waste - A pay per collection service with one cart size. This is a seasonal program that runs April through December 

Complete the form

Keep in mind this is a pay ahead service. You'll need to prepay to start trash and/or yard waste service to have a cart delivered.

Download and print or scan the Request Waste Service Form here

Return completed form with payment

Mail or drop off the form to the address listed in the Contact Us section to the right. If you are starting trash service at least $12 is required to get started. For yard waste service, include $27.50. Check or money orders should be payable to the Grand Rapids City Treasurer.

We'll review your request

We'll set up the new account and follow up with you on the account information within 5 business days of receiving the form. We may contact you if our records show a cart already at the address you would like service.

Starting service

  • If you need a cart - Our normal delivery schedule is the service day after you make a deposit to the account. Once you have the cart and a positive balance in the account you are ready to use our service.
  • If you have a cart - You may start using the service on the next service day

Phone

Gather your information

Here's what you'll need to get started:

  • The address you want the service for
  • Your move in date (or the date you want to start service)
  • Your previous City address with refuse service (if any)
  • Check if there are any recycling or refuse carts at your new address (optional)

Decide which services you want

Recycling - A free service with two cart sizes to choose from. The more you recycle the less you pay service.

Trash - A pay per collection service. We offer three different cart sizes (option below). You only pay when you use the cart. Keep in mind a smaller cart will work if you recycle often. You'll also want to keep a positive account balance - we don't service accounts with a balance below $0.

  • 32 gallon cart - great for a single person. $3.05 per use
  • 64 gallon cart - ideal for a small to medium size family. $5.10 per use
  • 96 gallon cart - works for a large family that may not recycle $7.15 per use

Yard Waste - A pay per collection service with one cart size. This is a seasonal program that runs April through December 

Give us a call

Call us at the phone number listed in the Contact Us section.

Keep in mind this is a pay ahead service. You will need to prepay to start trash and/or yard waste service to have a cart delivered after your phone call. The customer service representative will provide you with payment options. You'll need at least $12 to start trash service and $27.50 for yard waste service.

Starting service

  • If you need a cart - Our normal delivery schedule is the service day after you make a deposit to the account. Once you have the cart and a positive balance in the account you are ready to use our service.
  • If you have a cart - You may start using the service on the next service day

In Person

Gather your information

Here's what you'll need to get started:

  • The address you want the service for
  • Your move in date (or the date you want to start service)
  • Your previous City address with refuse service (if any)
  • Check if there are any recycling or refuse carts at your new address (optional)

Decide which services you want

Recycling - A free service with two cart sizes to choose from. The more you recycle the less you pay service.

Trash - A pay per collection service. We offer three different cart sizes (option below). You only pay when you use the cart. Keep in mind a smaller cart will work if you recycle often. You'll also want to keep a positive account balance - we don't service accounts with a balance below $0.

  • 32 gallon cart - great for a single person. $3.05 per use
  • 64 gallon cart - ideal for a small to medium size family. $5.10 per use
  • 96 gallon cart - works for a large family that may not recycle $7.15 per use

Yard Waste - A pay per collection service with one cart size. This is a seasonal program that runs April through December 

Come to our office to start service

Stop in to our office at the address listed in the Contact Us section. 

Keep in mind this is a pay ahead service. You'll need to prepay to start trash and/or yard waste service to have a cart delivered. You'll need at least $12 to start trash service and $27.50 for yard waste service.

We accept cash, check or money order or credit cards (Visa, Mastercard or Discover) for payment.

Starting service

  • If you need a cart - Our normal delivery schedule is the service day after you make a deposit to the account. Once you have the cart and a positive balance in the account you are ready to use our service.
  • If you have a cart - You may start using the service on the next service day